Services

Discover Comprehensive Network & Coverage Support

Find detailed guides and expert help crafted to enhance your O2 experience.

Bills & Payments

Manage your billing inquiries and payment options with ease and clarity.

Phones & Devices

Get step-by-step assistance for setting up and troubleshooting your devices.

Upgrades & Orders

Stay informed on your latest orders and explore upgrade opportunities seamlessly.

Simplified Support for Every O2 Customer

Find quick answers to popular questions to resolve your O2 service issues with ease.

How can I view and pay my O2 bill online?

Log into your O2 account dashboard to check your balance and make payments safely.

What should I do if my O2 device isn’t connecting to the network?

Restart your device and check network coverage; contact support if issues persist.

How do I update my contact details in my O2 account?

Sign in to your account portal and select ‘Profile’ to edit your personal information.

Can I upgrade my phone through the O2 Support portal?

Yes, explore upgrade options under the ‘Upgrades & Orders’ section online.

Where can I check the current O2 network status?

Visit the ‘Network & Coverage’ area to see live updates on network performance.

Is priority support available for vulnerable customers?

Yes, dedicated assistance is offered through our priority support services.

Find our office locations, contact numbers, and email addresses here for prompt assistance.

188 Hood Avenue, Suite 305

342 Pine Street, Building 4

+44-20-3696-0989

support@o2support.com